«Summary. The platform shift to AI is well underway. And while it holds the promise of transforming work and giving organizations a competitive advantage, realizing those benefits isn’t possible without a culture that embraces curiosity, failure, and learning. Leaders are uniquely positioned to foster this culture within their organizations today in order to set their teams up for success in the future. When paired with the capabilities of AI, this kind of culture will unlock a better future of work for everyone».
E mais esta passagem:«(...)Choose curiosity over fear
AI marks a new interaction model between humans and computers. Until now, the way we’ve interacted with computers has been similar to how we interact with a calculator: We ask a question or give directions, and the computer provides an answer. But with AI, the computer will be more like a copilot. We’ll need to develop a new kind of chemistry together, learning when and how to ask questions and about the importance of fact-checking responses.
Fear is a natural reaction to change, so it’s understandable for employees to feel some uncertainty about what AI will mean for their work. Our research found that while 49% of employees are concerned AI will replace their jobs, the promise of AI outweighs the threat: 70% of employees are more than willing to delegate to AI to lighten their workloads.
We’re rarely
served by operating from a place of fear. By fostering a culture of curiosity,
we can empower our people to understand how AI works, including its
capabilities and its shortcomings. This understanding starts with firsthand
experience. Encourage employees to put curiosity into action by experimenting
(safely and securely) with new AI tools, such as AI-powered search, intelligent writing assistance, or smart
calendaring, to name just a few. Since every role and function will have
different ways to use and benefit from AI, challenge them to rethink how AI
could improve or transform processes as they get familiar with the tools. From
there, employees can begin to unlock new ways of working. (...)».
